payment & delivery

Our product prices include no VAT due to the small business regulation (Kleinunternehmerregelung gem. § 19 Umsatzsteuergesetz). There are additional shipping costs, which we will of course always keep as low as possible.

payment method

We accept Visa, Mastercard and Paypal.

When paying by credit card, your card is charged immediately after ordering.

shipping info 

orders within Germany

A flat shipping rate of 5,99 € applies. 
hap is based in Düsseldorf. You have the possibility to pickup your order for free at Mindener Str. 27. Just select the order option “pickup“ when checking out. I’ll contact you to arrange a time :)

orders within EU

A flat shipping rate of 13,99 € applies.

orders outside EU

Please contact me so we can check the delivery rate for your country.

sustainability

Sustainability is a strong value of hap ceramics. hap tries everything to make shipments as little harmful for the environment as possible. Your parcel contains no plastic, only paper.

All shippings will be conducted by DHL and are insured. If you have any questions or concerns feel free to contact hap: hello@hap-ceramics.com

delivery time

The regular delivery time is up to 7 business days within Germany. 

hap is a one-woman-show. A part-time job, business trips or life make sometimes an immediate dispatch not possible. Thanks for your understanding <3